KwickPhone for Excavation & Gradings · New-customer lead capture
In the cab moving dirt, you can't hear the phone ring
KwickPhone answers every site-prep call from the seat of your machine and writes the lead down so you never lose it.
KwickPhone answers every site-prep call from the seat of your machine and writes the lead down so you never lose it.
You're forty minutes into a cut-and-fill, the bucket's loaded, the tracks are walking and the radio's drowned out by the engine. Somewhere in the cab your phone is buzzing against a clipboard, and you'll never feel it. By the time you climb down for water, there's a missed call with no voicemail and no callback. That was a GC who needed a pad graded before his concrete crew shows Monday — and he's already dialing the next excavator in his phone. The work doesn't pause so you can answer, and the people who call you don't wait around. A dropped call in this trade isn't a missed message; it's a job that got built by somebody else.
KwickPhone answers that call on the first ring, every time, even while you're running the machine. It talks to the caller in plain English, Spanish or Chinese, finds out what they actually need — grading and site prep, trenching, demolition, or a hauling run — and gets the things you'd need to even quote it: the address or cross streets, how big the area is, whether there's existing structure to take down, and when they need it done. It only speaks from the real information you've given it about your services and your service area, so it won't promise a dig date or pretend you do utility work you don't. Then it writes the whole lead down — name, number, what they want, how urgent — and gets it to you, so the first thing you see when you step off the machine is a job ready to call back, not a question mark.
For excavation that's the difference between feast and famine, because your leads don't trickle in evenly. A wet week kills everybody's schedule and then the phone rings off the hook the morning it dries out, all of them wanting the same window. The GCs and builders who feed you steady work judge you by whether you pick up when they need a pad or a trench fast — if you're heads-down in a hole and miss three of their calls, they quietly stop calling. KwickPhone makes sure the seat of your machine is never the place where a relationship goes cold.
A general contractor calls Tuesday morning needing a building pad cut and compacted before his slab crew arrives Friday. KwickPhone gets the site address, the approximate square footage, confirms it's raw graded ground and not a demolition, marks it urgent for end of week, and has the lead in front of you before you shut the machine down for lunch.
A homeowner calls about a drainage problem and a trench for a new water line across the yard. KwickPhone captures the property address, asks how long the run is and whether the path is open or runs near the house and existing lines, notes they're not sure about locates, and flags that you'll want to talk through the utility-locate step yourself.
A property owner wants an old barn or slab demolished and the debris hauled off. KwickPhone separates the demolition from the hauling, gets what's coming down and roughly how much material, asks about access for the trucks, and books it as a combined demo-and-haul lead so you can bid both pieces in one callback.
A builder you've worked with before calls needing a quick haul-off of spoil from a site you're not on. KwickPhone recognizes it's just a hauling run, gets the pickup location, the type and amount of material, and where it's going, and logs it so you can slot the trucking around the digging you've already got scheduled.
In the cab moving dirt, you can't hear the phone — and the next site-prep job goes to a competitor. KwickPhone answers every call for your excavation & grading business — not just new-customer lead capture, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost excavation & grading jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.