Mt+KPMagTek + KwickPhone
Live integration
Card reader · MagTek

Take chip, tap & swipe in person, with MagTek.

Add an in-person EMV card reader to KwickPhone. MagTek accepts chip, contactless tap and swipe at the counter or on the go — encrypted and PCI-ready — right alongside the AI that takes payment on the phone.

Answers 24/7English & SpanishPCI-compliantNo new hardware
A real MagTek business taking a call while KwickPhone answers
What you’ll need

Get your MagTek details ready

Connection type: Device + processor

  • TEConnect API key — public TEConnect key
  • Processor — e.g. TSYS or EPX
  • Magensa credentials — customer code, username, password

We never see your card data — payments stay on the processor.

How it works

In-person payments with MagTek.

01

Answers every call

24/7, on the first ring, in English or Spanish — while you run the floor or work the job.

02

Tap, chip or swipe

MagTek reads EMV chip, contactless tap, and magstripe — encrypted end to end (P2PE-ready).

03

Settles with your gateway

Payments flow through your KwickPhone payment gateway (e.g. CyberSource) to your account — one record, in-person and on the phone.

EMV chipContactless tapMagstripeEncrypted (P2PE-ready)
In practice

It's the Friday lunch rush and a regular calls to place a pickup order while your counter staff is slammed with in-store customers. KwickPhone takes the order over the phone, confirms the items and total, and offers the caller the choice to pay now by phone or pay at the counter when they arrive. When the customer opts to pay in person, KwickPhone marks the order as unpaid-on-pickup and stages the exact total, so when they walk up your staff taps the amount into the MagTek reader for a chip, tap, or swipe. The card capture happens on the MagTek device, the payment is matched back to the phone order, and the ticket closes out without anyone re-keying the total or the items.

Part of the 319-app KwickPhone platform

MagTek is one connection — KwickPhone is also running POS, Online Order Page, Deposits & Holds, Tips & Gratuity and Pay-by-Text Invoices for the same business, all from the one phone number.

POSOnline Order PageDeposits & HoldsTips & GratuityPay-by-Text Invoices

Questions

What can the MagTek reader do?
MagTek accepts EMV chip, contactless tap and magstripe in person, encrypted end to end — alongside KwickPhone taking payment on the phone. Both settle through your payment gateway.
Can it take payment on the call?
Yes — fully PCI-compliant. It charges a card on file or takes a new one, and no one reads a card number out loud.
How long does setup take?
Minutes. Sign up yourself and set it up by talking — no website or typing required.
Where is the actual card data handled, and what does KwickPhone store?
Card entry happens entirely on the MagTek hardware, and the card number is encrypted at the read head before it leaves the device. KwickPhone stores the order details, the amount, and the transaction reference returned after the charge, not the raw card data. This keeps the card-present flow within MagTek's and your processor's PCI scope rather than expanding it into the phone system.
What happens to phone orders if the MagTek reader or its connection is down?
KwickPhone still takes the full order and total over the phone; the reader only matters at the point of in-person payment. If a MagTek device is unresponsive at the counter, the order remains staged as unpaid so your staff can retry on another reader or fall back to your standard POS. No order is lost because payment capture and order intake are separate steps.
Can we use different MagTek readers at multiple locations under one account?
Yes. Each staged phone order can be paid at whichever location the customer picks up from, and each MagTek device is tied to that location's terminal setup. The order routing and totals stay consistent across sites, so a reader at one store closes out an order taken for that store without cross-location mix-ups.
What is not automated in this integration?
The physical act of tapping the amount and presenting the card on the MagTek reader is done by a person at the counter, by design, since card-present transactions require the card to be there. KwickPhone stages the amount and matches the result, but it does not initiate the charge on the device or handle tips, refunds, or partial captures on the reader. Those are done through your normal MagTek and processor workflow.

Add the MagTek reader to KwickPhone.