Terms of Service
These Terms govern your use of kwickphone.com (the "Site"), operated by Jins Tech Corporation (DBA KwickOS). By using the Site you agree to these Terms.
Consumers and businesses. If you are a business using the KwickPhone service, your use is governed by our Merchant Service Agreement, which controls for that use. If you are a consumer interacting with a business that uses KwickPhone, please also see our AI & Communications Disclosure and Service & Liability Disclaimer. By interacting with our AI assistant you acknowledge its technical limitations and that you should verify important details with the business.
1. Use of the Site & service
You may use the Site and service for lawful purposes only. You agree not to misuse or disrupt them, attempt unauthorized access, place fraudulent, fake, or impersonated bookings or orders, book on another person's behalf without authority, or use the service to send unlawful, deceptive, or harassing communications.
2. Intellectual property
The Site, the KwickPhone and KwickOS names, logos, and content are owned by Jins Tech Corporation and protected by law. You may not copy or reuse them without permission.
3. No warranty
The Site, the KwickPhone service, and all information are provided "as is" and "as available," without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or uninterrupted or error-free operation. Product features described may change.
4. AI phone agent — accuracy and your responsibility
KwickPhone provides an automated, AI-powered phone agent as a technology service. Like any software or technology platform, we supply the tools — we do not run your business and do not guarantee any specific result. We work continually to keep the AI agent highly accurate (we target 99.9%+ accuracy under normal conditions), but no automated system is perfect — this is a goal we strive for, not a guarantee or warranty of any accuracy level. The AI agent may occasionally mishear a caller, misinterpret a request, or produce an incorrect or incomplete order, reservation, quote, payment, message, or other output. Caller speech and input, third-party services and integrations (such as your point-of-sale), and your own configuration (menu, pricing, availability, hours, and rules) all affect results.
You, the merchant, are solely responsible for: configuring your menu, pricing, availability, and rules accurately; reviewing, confirming, and fulfilling all orders, bookings, payments, and transactions; the final accuracy of every transaction with your customers; and complying with all laws that apply to your business, including any required disclosure of automated/AI call handling and any call-recording consent.
To the maximum extent permitted by law, Jins Tech Corporation is not responsible or liable for any error, omission, missed or mistaken order, lost sale, refund, chargeback, spoilage, or other loss or damage arising from the AI agent's output, caller input, your configuration, or any third-party service. The merchant’s use of the service is also governed by the separate Merchant Service Agreement; where that agreement and these Terms conflict, the Merchant Service Agreement controls.
Disputes with your customers. KwickPhone is a technology provider and is not a party to any transaction between you and your customers. Any dispute, complaint, refund, chargeback, or claim from a customer about an order, payment, food, product, or service is solely between you and that customer, and you are responsible for resolving it. KwickPhone does not mediate, fulfill, or assume liability for those transactions or disputes.
5. Limitation of liability
To the fullest extent permitted by law, Jins Tech Corporation is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from the Site or the KwickPhone service, even if advised of the possibility. Our total aggregate liability for any and all claims is limited to the amount you paid us for the service in the three (3) months before the event giving rise to the claim (or USD $100 if you paid nothing).
Service availability & events beyond our control. The service may be unavailable, interrupted, delayed, or impaired, and may contain bugs or errors. To the fullest extent permitted by law, Jins Tech Corporation is not liable for any downtime, outage, interruption, server or hardware failure or crash, software bug or defect, loss or corruption of data, or any failure caused by events beyond our reasonable control — including telecommunications or carrier failures, third-party service or integration outages, internet or power outages, cyberattacks, natural disasters, or other force-majeure events. We provide no uptime or availability guarantee except as expressly stated in a separate written service-level agreement.
6. Indemnification
You agree to indemnify and hold harmless Jins Tech Corporation, its affiliates, and personnel from any claim, demand, loss, or cost (including reasonable legal fees) arising from your use of the service, your configuration, your transactions or disputes with your customers, content provided to the service, or your violation of these Terms or any law.
7. Third-party links & integrations
The Site and service may link to or integrate with third-party services we do not control and are not responsible for; your use of them is at your own risk and subject to their terms.
8. Demos & inquiries
Requesting a demo or contacting us does not create a contract for services; any service is governed by a separate agreement.
9. Governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules.
10. Changes
We may change, amend, add to, or replace any part of these Terms at any time, at our sole discretion — including the services, features, plans, pricing, fees, credits, and programs they cover. The current version is always posted here with its effective date; your continued use after a change means you accept it.
11. Referral program
Referral rewards are account credit, not cash — non-transferable, usable only toward KwickPhone, and they may expire. A reward is paid only when a referred business becomes a paying customer through a real payment that meets our minimum and has remained active for a qualifying period (currently about 30 days); referral or free wallet credit does not qualify as payment. One reward per referred business; self-referrals do not qualify, and neither do accounts that share a payment method, phone number, or owner email with the referrer. Up to 10 rewarded referrals per referrer per calendar year. We may withhold or reverse credit for suspected abuse, refunds, chargebacks, or early cancellation, and we may change or end the program at any time.
12. Contact
Jins Tech Corporation (DBA KwickOS), Spring, Texas, USA. Email: [email protected].