AI Phone Ordering for Epos Now Restaurants

If your restaurant runs on Epos Now, you already have a point-of-sale you trust to ring up tickets and keep the kitchen moving. What it can't do is answer the phone when every line is ringing and every server is on the floor. That's the gap AI phone ordering for Epos Now restaurants is built to close—an assistant that picks up every call and drops the order straight into the POS you already use.

The key word is integration. A voice bot that only takes a message your staff has to re-key isn't saving anyone time. KwickPhone connects to Epos Now so the order lands where it belongs: in your ticket flow, ready for the kitchen.

How the Epos Now integration works

KwickPhone answers your restaurant's phone, talks the caller through the menu, and confirms what they want. When the order is set, it flows directly into Epos Now—no manual re-entry, no second screen, no paper slip a server has to type in later. The caller hangs up, and the ticket is already in your system the same way a counter order would be.

The point of an integration is that nobody re-keys anything. The order the AI takes on the phone is the order that appears in Epos Now.

You keep your Epos Now POS

This isn't a rip-and-replace. You don't switch point-of-sale systems, retrain your whole team on new hardware, or migrate your menu into something unfamiliar. KwickPhone sits in front of the setup you already run. Epos Now stays your point of sale; KwickPhone becomes the voice that answers for it.

Always on, never busy

The phone gets answered 24/7—during the lunch rush, after close, and at the exact moment three people call at once. The line is never busy and a caller is never put on hold while a server finishes a table. Every call that comes in is a call that gets answered, which means takeout orders stop quietly walking to the restaurant down the street.

Multilingual and payment-ready

KwickPhone handles callers in English, Spanish, and Chinese, so a diverse customer base gets the same clean experience no matter who picks up the phone. When it's time to pay, it can text a secure payment link to the caller's phone—so the order is confirmed and paid before the customer arrives, and the order is already sitting in Epos Now.

What this changes day to day

• Fewer missed orders — every ring is answered, even mid-rush.
• No double entry — phone orders land in Epos Now without anyone retyping them.
• Staff back on the floor — servers serve guests instead of juggling the phone.
• Wider reach — callers are served in their own language.
• Cleaner cash flow — texted payment links close the loop before pickup.

Try it on a live call

The fastest way to understand what an Epos Now-integrated voice assistant feels like is to hear one. Call the live demo line at (346) 273-2935 and place an order the way your customers would. You'll hear how it answers, how it understands a real request, and how naturally it completes the task.

Related: see all KwickPhone POS integrations and the 2026 guide to AI phone answering for restaurants.