A call, a text, or an email — KwickPhone's AI answers it, takes the order, books the job or table, and collects payment. Then writes it straight into your POS — or, if you don't run one, into KwickPhone's own built-in POS. No channel goes unworked.
For years, a ringing phone forced someone to react — but a text or an email just sat there, unseen, until the customer gave up or booked someone else. The orders that arrived quietly leaked away. What changed is the AI: KwickPhone now watches SMS and email the way it answers the phone — reading every message, acting on it instantly, and confirming it — so no channel silently slips through.
Answers every call, 24/7, in English, Spanish & Chinese — takes the order, books the job, runs the deposit, and hands off to your staff when it should.
Customers text to order, book, reserve, or join the waitlist — the AI reads it, replies, confirms, and writes it into your system. No staff watching the thread.
Emailed orders, bookings, and quote requests get parsed and turned into confirmed jobs — no manual retyping, nothing buried in the inbox.
| Outcome | Voice | Text | |
|---|---|---|---|
| Answer & inform | ✓ | ✓ | ✓ |
| Take the order | ✓ | ✓ | ✓ |
| Book / reserve / waitlist | ✓ | ✓ | ✓ |
| Collect a deposit / payment | ✓ | ✓ | ✓ |
| Into your POS — or KwickPhone's built-in one | ✓ | ✓ | ✓ |
| Hand off to your staff when needed | ✓ | ✓ | ✓ |
Keep your number. Start free, or book a guided walkthrough if you'd rather be shown.