KPKwickPOS + KwickPhone
Live integration
Integration · KwickPOS

AI phone ordering, built into KwickPOS.

You already run KwickPOS — and KwickPhone is built right in. KwickPhone answers every call, takes the order, books the table, and takes payment — natively, no setup.

Answers 24/7English & SpanishPCI-compliantNo new hardware
What you’ll need

Get your KwickPOS details ready

Connection type: Nothing

  • Nothing to set up — KwickPhone is built into KwickPOS — it just turns on

Have these ready and connecting takes a minute.

How it works

Native to KwickPOS — it just turns on.

01

Answers every call

24/7, on the first ring, in English or Spanish — while you run the floor or work the job.

02

Takes the order

Grounded to your live KwickPOS menu, modifiers and prices — it only offers what you actually sell.

03

Lands in your POS

Orders, tables and payments flow straight through KwickPOS — the deepest integration we offer.

Native — it just turns onDeepest integration: menu, tables, loyalty, paymentsOne platform, one bill
Why KwickPhone

More than software — a phone that works for you.

Answers every call, 24/7

Every ring is picked up on the first try — rush hour, after hours, or while you’re heads-down on the work. No voicemail, no hold music, no missed revenue walking to a competitor.

Takes the order, books the job — and writes it back

It doesn’t just take a message. KwickPhone completes the order or booking, grounded to your real menu and services, and drops it straight into the tools you already run.

Speaks your callers’ language

Natural English, Spanish and Chinese out of the box — the agent greets and converses in the caller’s language, so every customer feels at home and nothing gets lost in translation.

In practice

It's the Friday dinner rush and a regular calls in a large takeout order while your two staff on the floor are slammed with dine-in tickets. KwickPhone answers on the first ring, pulls up the caller's saved profile and past orders directly inside KwickPOS, and takes the full order line by line using your live menu and current pricing. Because KwickPhone lives inside KwickPOS, the ticket lands in the same kitchen queue as your in-store orders with modifiers, order type, and pickup time already attached. It applies the customer's loyalty balance and sends a text confirmation, so the food starts firing without anyone touching the phone.

Part of the 319-app KwickPhone platform

KwickPOS is one connection — KwickPhone is also running POS, Online Order Page, Loyalty & Rewards, Digital Gift Cards and Customer Profiles for the same business, all from the one phone number.

POSOnline Order PageLoyalty & RewardsDigital Gift CardsCustomer Profiles

Questions

Do I have to switch platforms?
No switching — it's already part of KwickPOS.
Can it take payment on the call?
Yes — fully PCI-compliant. It charges a card on file or takes a new one, and no one reads a card number out loud.
How long does setup take?
Minutes. Sign up yourself and set it up by talking — no website or typing required.
Since KwickPhone is built into KwickPOS, is there anything to install or connect?
No. Because KwickPhone is native to KwickPOS, there is no API key, connector, or third-party sync to configure. Your menu, pricing, modifiers, and customer records are already the same data KwickPhone reads and writes, so it works the moment you turn it on.
How fast does an order actually reach the kitchen, and can it go down separately from KwickPOS?
Orders post to the same ticket queue in real time, so what the caller confirms is what prints at the line with no batch delay. Since KwickPhone runs on the same KwickPOS platform rather than bridging two systems, there is no separate integration layer to fail between them.
We run multiple locations on KwickPOS — how does that work?
Each location keeps its own menu, hours, pricing, and phone number, and KwickPhone routes callers to the correct store's KwickPOS setup automatically. Reporting and customer profiles stay tied to the location where the order was placed. You manage all of it from the same KwickPOS account you already use.
What does KwickPhone not handle, and what stays with my staff?
KwickPhone takes orders, answers hours and menu questions, applies loyalty, and confirms pickup times, but it does not process refunds, void tickets, or resolve complaints — those route to your team. It also won't change menu items or pricing on its own; it only uses what you've set in KwickPOS.

Turn on AI phone ordering in KwickPOS.