KwickPhone for Auto Body Shops · Text-to-order, booking & reservations

Mid-spray, you can't stop for a call. But that text? It just sits there.

KwickPhone's AI instantly reads and acts on every incoming text, so you never miss an insurance job again.

Text-to-order, booking & reservations for Auto Body Shops — KwickPhone answers the phone

You're deep into a tricky color match, the spray gun humming, focused entirely on getting that panel perfect. Then your phone buzzes. Maybe you glance, maybe you don't. It's just a text, right? It can wait. But what if that text was a new customer asking for an insurance estimate, and while you're focused on the spray booth, your competitor picks up their call?

KwickPhone understands that a ringing phone demands attention, but a text often gets quietly overlooked. We've seen countless repair jobs, dent fixes, and frame straightening requests arrive by SMS only to get lost in the shuffle. Our AI now watches your incoming texts the way it answers your phone, ensuring every collision repair inquiry and booking request is instantly captured, confirmed, and written directly into your system.

How it works

Text-to-order, booking & reservations for Auto Body Shops, handled.

Questions
How does KwickPhone know what to say in a text message?
KwickPhone only speaks from your real menu, service list, and available information. It never makes things up. If a customer texts about a repair or service that isn't in your system, it gracefully hands off the conversation to your staff.
What if a customer texts a really complex question about their car's damage?
For complex or highly specific questions where KwickPhone's AI isn't 100% sure, it will politely inform the customer that a human expert needs to weigh in and seamlessly transfers the conversation or creates a callback request for your team.
Will KwickPhone send out automated texts that my customers don't want?
No, KwickPhone only responds to incoming texts from your customers. It's designed to act as a responsive agent for inquiries and bookings, not to initiate unsolicited messages. All confirmations are direct responses to their requests.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.