KwickPhone for Auto Body Shops · Emergency call handling

Stop losing insurance jobs because you missed a call mid-spray

KwickPhone answers urgent collision inquiries instantly, calms the driver, and books the estimate into your POS while you finish the job.

Hear it yourself — call (832) 979-1760 Get started — keep your number
Emergency call handling for Auto Body Shops — KwickPhone answers the phone

You are in the middle of a color match or a delicate frame pull when the phone rings. You can’t stop the spray gun or leave the bay, so the call goes to voicemail. By the time you get back, that driver has already called the next body shop on the list, and the insurance job is gone.

KwickPhone catches that call the second it rings. It speaks using your actual service info, calms the frustrated driver, and qualifies the urgency. If it’s an insurance claim, it books the appointment and writes the job straight into your shop management system so your estimator is ready when they walk in.

How it works

Emergency call handling for Auto Body Shops, handled.

Call (832) 979-1760 and try it
Questions
Will KwickPhone handle insurance estimate requests correctly?
Yes. It recognizes keywords related to insurance claims and collision repair. It can schedule the estimate appointment and log the details into your system, ensuring your insurance coordinator sees the lead immediately.
What if the caller has a complex damage question?
KwickPhone is trained on your specific service capabilities. If the caller asks something outside of that info or seems confused, it politely transfers the call to your staff so you maintain control of the conversation.
Does it work with my current shop management software?
KwickPhone integrates directly with your existing POS or shop management system. This means the appointment is booked and the job details are entered automatically, so you don't have to double-enter data later.
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