KwickPhone for Auto Body Shops · Email orders, bookings & requests

“That insurance job just sat in my inbox for two days.”

KwickPhone’s AI watches your email, turning silent requests into confirmed jobs.

Email orders, bookings & requests for Auto Body Shops — KwickPhone answers the phone

You’re deep into a paint match, focused on getting that perfect factory finish. The last thing you can do is stop mid-spray to check your inbox, let alone manually retype a customer's detailed collision report or an insurance company's estimate request. For years, those emails just sat there, silent and unread, while competitors who picked up the phone first snagged the job.

KwickPhone changes that. It monitors your email just like a live receptionist would, ensuring no collision repair, dent & paint, or frame straightening request silently slips away. It reads, understands, and acts on every email, turning those potential lost jobs into booked appointments and confirmed work orders, even when you're elbow-deep in a fender.

How it works

Email orders, bookings & requests for Auto Body Shops, handled.

Questions
How does KwickPhone know what to do with an email about a dent repair?
KwickPhone is trained on your specific services – collision repair, dent & paint, frame straightening, insurance estimates. It understands common customer requests and insurance jargon, so when an email comes in about a dent, it knows to create a dent repair job in your system, collect vehicle info, and offer available booking slots for an estimate.
What if an email has photos of the damage? Can KwickPhone handle that?
Yes, KwickPhone can process emails with attachments, including photos of vehicle damage for collision repair or dent & paint estimates. It will attach these directly to the new job record in your POS, ensuring your team has all the visual information upfront for the estimate.
Can KwickPhone respond to an insurance company directly to confirm an estimate request?
Absolutely. KwickPhone can acknowledge receipt of an insurance estimate request, confirm your shop's availability for the vehicle, and even provide initial information based on your pre-approved responses. It ensures prompt communication, which is key for securing those insurance-backed jobs. It will never make up information, only using details from your real menu and info, and will hand off to your staff when unsure.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.