KwickPhone for Auto Body Shops · New-customer lead capture

Never Miss an Insurance Claim Because You Were Mid-Spray

KwickPhone captures every new lead’s details and intent while you finish the job.

New-customer lead capture for Auto Body Shops — KwickPhone answers the phone

You are color-matching a fender or waiting for a primer to flash. The phone rings. It’s likely a new customer with an insurance claim or a dent repair inquiry. If you don’t answer, that lead calls the next shop on the list. If you stop spraying, the paint runs. Either way, you lose money or quality. Most owners choose to ignore the call, hoping it was nothing important. But in auto body, the first shop to take the info usually gets the estimate.

KwickPhone answers instantly, sounding exactly like your front desk. It doesn’t just say hello; it captures the caller’s name, vehicle details, and whether they have an insurance claim or need a quick dent fix. It logs this intent directly into your system so your team can follow up immediately after the spray booth is clear. You keep your focus on the repair, and the new customer feels heard, not ignored.

How it works

New-customer lead capture for Auto Body Shops, handled.

More ways KwickPhone helps Auto Body Shops

Every auto body shop call, handled.

Questions
Will the AI know the difference between a simple dent and a full collision repair?
It only speaks from your real service list. It can distinguish between your offered services like dent & paint or frame straightening based on the caller's description, and it will hand off to your staff if the situation is complex or unclear.
Does this replace my current shop management software?
No. KwickPhone integrates with your existing POS or shop management system. If you don’t use one, it serves as your built-in register for orders and leads, but it is designed to fit your current workflow, not force a change.
What happens if the caller has an urgent insurance deadline?
The AI captures the urgency and the insurance details. It flags this in your system so your team can prioritize the follow-up call or email immediately, ensuring you meet the insurer’s timeline without dropping the spray gun mid-job.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.