KwickPhone answers every kennel call, takes the boarding reservation, and texts the deposit link before that owner ever has a reason to call somewhere else.
It's the Tuesday before Thanksgiving and you're elbow-deep in the back kennel block. Two dogs need to go out, one run needs a full strip-and-bleach before the next guest checks in, and the grooming bather just called in sick. The front desk phone rings. You hear it. You also know that if you walk away from the gate you're holding open, you've got a loose dog in a hallway. So it rings out. The voicemail you keep meaning to update still says 'leave a message and we'll get back to you.' That caller was a family with two labs needing five nights over the holiday, and they're not the type to leave a message a week before they travel. They hit the next kennel on the search results, and that kennel picked up.
KwickPhone answers that ring on the second tone, in a calm voice, while your hands stay on the gate. It knows your kennel's real availability windows, your overnight boarding rates, your daycare structure, and which holidays book out. It asks the caller how many dogs, what breeds and sizes, which dates, and whether they need a grooming add-on for pickup day. If those dates are open it holds the reservation and texts the owner a deposit link on the spot. If you require proof of vaccinations before a stay, it tells them exactly what to send and where. The whole thing happens in the ninety seconds you needed to finish cleaning that run.
For a boarding facility this matters more than for almost any other trade, because your busiest booking days are the same days you physically cannot be near a phone. Holiday weeks, long weekends, and the morning daycare rush are when reservations flood in and when you're most buried in the pack. A missed call at a hair salon is a haircut rescheduled. A missed call at a kennel during holiday season is a five-night, two-dog reservation worth real money that walks permanently to a competitor and often takes that family's future stays with it. Recovering those calls isn't a nice-to-have for a kennel; it's the difference between a full board over Christmas and a half-empty one.
A family calls Wednesday afternoon needing boarding for one senior beagle from the 22nd through the 27th, with a bath and nail trim the morning of pickup. You're out walking the play yard. KwickPhone confirms those five nights are open, holds the run, adds the grooming to the pickup day, and texts a deposit link plus your vax requirements before the family hangs up.
A first-time caller wants daycare 'starting next week, maybe Mondays and Wednesdays' but isn't sure of your hours or whether their two-year-old shepherd needs an assessment first. KwickPhone explains your daycare hours and that new dogs do a temperament evaluation, offers the next evaluation slot, and captures the owner's name and number so you can confirm the eval rather than losing them to uncertainty.
Someone calls at 9pm, well after you've gone home, because they just found out about a work trip and need boarding starting in two days. KwickPhone, answering 24/7, confirms availability, holds the spot, and texts the deposit link that night, so the reservation is yours instead of going to whatever kennel answers first thing in the morning.
A repeat customer calls to extend their dog's current stay by two extra nights because their flight got delayed. KwickPhone recognizes the active booking, checks that the run stays open for the extra nights, updates the reservation, and lets the owner know the new pickup day and adjusted total, so nothing falls through the cracks while you're mid-feeding.
Feeding and cleaning runs, you can't reach the phone — and a holiday boarding reservation goes to a competitor. KwickPhone answers every call for your pet boarding & kennel business — not just missed-call recovery, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost pet boarding & kennel jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.