KwickPhone for Pet Boarding & Kennels · Appointment booking
You're hosing down runs while a holiday booking calls your rival
KwickPhone answers, checks your real availability, and locks the boarding reservation while your hands are full.
KwickPhone answers, checks your real availability, and locks the boarding reservation while your hands are full.
It's the Tuesday before a long weekend and the whole pack needs feeding, watering, and runs hosed out before the afternoon pickups. The phone is going off in the office, but you're elbow-deep in a kennel with a nervous dog who won't settle, and you can't exactly drop a leash to sprint indoors. By the time you wipe down and check the missed call, the owner has already called the place two exits down and put a deposit on the last holiday spot. You didn't lose that booking on price or on care — you lost it because you were doing the actual work of boarding dogs and nobody can be in two places at once.
KwickPhone picks up that call on the first ring, every time, in English, Spanish, or Chinese. It talks the owner through what they need — two dogs, overnight boarding from Friday to Monday, one of them needs a bath before pickup — then checks your live kennel availability for those exact dates, confirms you have a run that fits two dogs from the same household, books it into your schedule, takes the holiday deposit if you require one, and texts the owner a confirmation with drop-off time and your vaccination-record reminder. It only quotes the runs, dates, and add-ons you actually offer, so it never promises a kennel that's already full or a grooming slot you don't have.
For a boarding and kennel business this matters more than for almost any trade, because your busiest booking days are the exact days you physically cannot answer — holidays, weekends, the run-up to school breaks. Demand spikes and your hands fill up at the same moment, and every dog already in your care needs you present, not on hold. A reservation isn't a quick yes; it's dates, the number of dogs, whether they share a run, daycare versus overnight, vaccination status, and grooming add-ons. KwickPhone is built to hold that whole conversation and write it down correctly, so the calls that come in while you're handling the pack still turn into confirmed, paid bookings instead of voicemails you find at closing time.
A regular calls Wednesday afternoon wanting to board two labs over Thanksgiving while you're cleaning the daycare floor. KwickPhone recognizes it's a multi-dog, same-household request, confirms you have a shared run open for those four nights, takes the holiday deposit, and texts the confirmation with the vaccination reminder — all before you've put the mop away.
Someone phones at 8pm, long after you've gone home, asking about daycare for a new puppy starting next week. KwickPhone books the daycare days into your schedule, notes it's a first-time dog so you know to ask for records and do a temperament intro, and confirms by text so the owner isn't left wondering whether the spot is real.
A caller wants overnight boarding but also a full groom before pickup, and isn't sure you do both. KwickPhone confirms the overnight stay, adds the grooming as a pickup-day add-on only because that's a service you offer, and reads back the combined reservation so there's no surprise about the bath being part of the booking.
A family asks for boarding over a weekend you're already full. Instead of taking a reservation you can't honor, KwickPhone tells them honestly that those dates are booked, offers the next open weekend, and — if you want — puts them on a waitlist note so you can call back if a cancellation opens a run.
Feeding and cleaning runs, you can't reach the phone — and a holiday boarding reservation goes to a competitor. KwickPhone answers every call for your pet boarding & kennel business — not just appointment booking, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost pet boarding & kennel jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.