KwickPhone for Auto Glass Repairs · Review requests & callbacks

Stop Losing 5-Star Reviews Because Your Hands Are Glued to Windshields

KwickPhone automatically texts every customer a review link or a quick callback request the moment you finish a job, so your reputation grows while you work.

Review requests & callbacks for Auto Glass Repairs — KwickPhone answers the phone

You are on your knees in a customer’s driveway, urethane curing, both hands busy aligning a new windshield. A potential five-star review is sitting in your pocket, but you can’t stop to ask for it, and you certainly can’t pull out your phone to text them without risking the seal. So you hope they remember to rate you later, knowing most won’t, and the next time they need a chip repair, they call the competitor who was easier to reach.

With KwickPhone, the moment you mark that windshield replacement or ADAS calibration as complete in your POS, the system handles the rest. It sends a warm, personal text to the customer asking for a quick review or offering a callback if they have questions. You stay focused on the glass and the cure time; the system builds your online reputation and keeps the conversation alive without you lifting a finger.

How it works

Review requests & callbacks for Auto Glass Repairs, handled.

Questions
Will the AI try to sell me services I don't offer?
No. KwickPhone only speaks from your real menu and business info. It never makes things up or promises services you don't provide, like ADAS calibration if you don't do it. If a customer asks something tricky, it hands off to your staff.
Does this work if I'm mobile and don't have a fixed office?
Yes. Since the trigger is tied to your POS job completion, it works perfectly for mobile auto glass techs. The moment you finish a windshield replacement on-site, the review request goes out, building your reputation wherever you are.
What if a customer has a question about their warranty or cure time?
The AI handles simple FAQs based on your provided info. If the question is complex or specific to that job, it immediately transfers the call or text to you or your team, ensuring no customer is left waiting.