KwickPhone answers every new-client call, captures the order specifics, and routes it to a recruiter before they dial the next agency.
It's 4:40 on a Thursday and you're heads-down finishing an onboarding packet for a temp-to-hire placement. A warehouse two towns over just had three people no-show for a Friday morning shift, and the ops manager grabs his phone and starts working his list. He calls you first because someone gave him your name. It rings, it rolls to voicemail, he hangs up without leaving a message and dials the next agency on the list. By the time you check messages there's nothing there, because there's no message to check. You never knew a same-day order for three pickers walked past your door, and the agency that picked up on the second ring is already texting candidates.
KwickPhone answers that call on the first ring, in English, Spanish, or Chinese, and it doesn't fumble. It knows you do temp and temp-to-hire, direct placement, payroll and onboarding, and shift coverage, so when the caller says "I need three people for a 6am shift tomorrow," it recognizes that as a shift-coverage request and starts capturing the things a recruiter actually needs: how many, what skill, what shift and start time, the worksite address, the bill rate they're expecting, and whether this is a one-day fill or an ongoing need. It gets the caller's name, company, callback number, and the urgency, confirms it back so nothing is garbled, and pushes a clean, structured lead to whoever is on call for after-hours orders.
For a staffing agency this is the whole game, because the order is perishable and the buyer has alternatives. A roofer can call a homeowner back tomorrow; a client who needs three people on the dock at 6am cannot wait until you open. The agency that confirms it can fill the order fastest, while the manager is still standing there with the gap, is the one that wins the req — and often the account, because the first agency to come through on a panic call gets the next call too. KwickPhone exists to make sure that first call is always answered and always captured, so you're competing on how fast your recruiters move, not on whether anyone picked up the phone.
A restaurant GM calls at 9pm: two dishwashers just quit and he needs cover for the Friday and Saturday dinner rush. KwickPhone captures that it's two food-service workers, the two specific shifts and start times, the restaurant's address, and that it's urgent weekend coverage, then texts your on-call recruiter the order so candidates can be lined up before the GM goes to bed worrying about it.
A construction superintendent needs four general laborers Monday at 7am and wants to know your bill rate before he commits. KwickPhone takes the full order — count, skill, shift, jobsite — and instead of guessing a rate it tells him a recruiter will confirm pricing first thing, flagging on the lead that rate is the open question so the recruiter leads with it.
An office manager calls about converting a temp she's been happy with into a direct hire and isn't sure how your temp-to-hire conversion works. KwickPhone recognizes this as a direct-placement and conversion question, captures the temp's name, the role, and the manager's contact, and routes it to the recruiter who owns that account rather than treating it like a brand-new cold order.
Someone calls in broken English looking to fill a warehouse shift and is more comfortable in Spanish. KwickPhone switches to Spanish, takes the order cleanly — count, shift, location, start date — and the lead arrives to your recruiter in English, so the language barrier never costs you the placement or buries the details.
You're mid-placement when a client calls needing people for tomorrow — and an unanswered call means they call the agency that staffs faster. KwickPhone answers every call for your staffing agency business — not just new-customer lead capture, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost staffing agency jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.