KwickPhone for Auto Repair Shops · Text-to-order, booking & reservations

Torquing a head bolt, and the brake job quote texts in?

KwickPhone’s AI reads every incoming text, confirms the service, and books it straight into your system.

Text-to-order, booking & reservations for Auto Repair Shops — KwickPhone answers the phone

You’re under a car, hands greasy, focused on that critical torque spec. The phone rings, you can't answer, and the customer looking for new brakes just called the next shop. That’s a missed opportunity, but at least you heard the ring. What about the quiet text message that came in asking for an oil change appointment, sitting unseen in your inbox while you’re elbow-deep in an engine bay? For years, those texts just sat there, orders and bookings quietly leaking out.

KwickPhone watches your texts the way it answers your phone. Our AI instantly reads every incoming SMS, understands the customer's request – whether it's for a brake job, AC recharge, or just a diagnostic – confirms availability based on your real-time calendar, and writes the appointment directly into your POS. No more missed text bookings, no more distractions under the hood.

How it works

Text-to-order, booking & reservations for Auto Repair Shops, handled.

Questions
How does KwickPhone know what services I offer for text orders?
KwickPhone learns directly from your real menu and service information. It only speaks from your accurate pricing and service descriptions for brakes, engine diagnostics, AC work, or any other service you provide. It never makes things up and always hands off to your staff if it's unsure about a complex custom request.
Can KwickPhone handle booking and rescheduling appointments via text?
Yes, absolutely. If a customer texts to book a new appointment for an AC repair or needs to reschedule their existing factory maintenance, KwickPhone’s AI can handle it. It will confirm the new time and update your calendar and POS system automatically.
What if a customer texts a question KwickPhone can't answer?
KwickPhone is designed to be helpful, not misleading. If a customer asks a question about a very specific engine issue that requires human expertise, or a custom quote outside of your standard services, KwickPhone will politely let the customer know it's connecting them with your team, and then notify your staff to follow up. No customer texts are ever truly lost or ignored.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.