KwickPhone for Auto Repair Shops · Email orders, bookings & requests

Email orders vanishing? Don't miss another brake job while wrenching.

KwickPhone’s AI watches your inbox, turning silent emails into confirmed jobs, automatically.

Email orders, bookings & requests for Auto Repair Shops — KwickPhone answers the phone

You’re under a car, knuckles deep, focused on a timing belt or torquing a head bolt. The phone rings, but you can’t answer. That customer just called the next shop for their brake job. But what about the emails? Those quote requests, booking inquiries, or service questions sitting unread, silently slipping away, sometimes for days. It’s not a ringing distraction, it’s a silent drain on your potential.

KwickPhone’s AI acts like a dedicated receptionist for your inbox. It doesn’t just let emails sit there; it reads them, understands them, and takes action. Whether it’s a request for a diagnostic appointment, a quote for AC repair, or a factory maintenance booking, KwickPhone captures it, confirms it, and writes it directly into your shop’s system, so nothing gets lost in the pile.

How it works

Email orders, bookings & requests for Auto Repair Shops, handled.

Questions
How does KwickPhone know what to do with an email about a specific repair?
KwickPhone learns from your existing service menu, pricing, and scheduling rules. So, if a customer emails asking for a quote on a specific brake job or to book a diagnostic for an engine light, it uses your actual shop information to respond accurately, never making things up.
What if an email is about something KwickPhone isn't sure how to handle, like a complex custom request?
If KwickPhone encounters an email request that falls outside its programmed knowledge or requires a human touch, it flags it and hands it off to your staff with all the context. It acts like a smart filter, handling the routine so you can focus on the unique.
Can KwickPhone handle booking a multi-service appointment, like an oil change and tire rotation requested via email?
Yes, KwickPhone can process emails requesting multiple services. It will cross-reference your service offerings and availability to schedule the combined appointment, confirm it with the customer, and input all the details into your POS system, just as if your front desk booked it. Call (832) 979-1760 to see it in action.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.