KwickPhone for Auto Repair Shops · Quote & estimate requests

Stop Losing Brake Jobs Because You Were Under a Car

KwickPhone captures detailed repair estimates and books the appointment while you keep wrenching.

Quote & estimate requests for Auto Repair Shops — KwickPhone answers the phone

You are on your back under a sedan, torquing a head bolt, when the phone rings. You can’t talk, you can’t take notes, and you can’t reach the phone. The customer calling about their squeaky brakes or check engine light doesn’t wait; they hang up and dial the next shop on Google. Every missed call is a potential repair job walking out the door to a competitor who answered first.

KwickPhone acts as your front-desk agent who never puts the phone down. It asks the right diagnostic questions, pulls the correct pricing from your service menu, and books the estimate appointment directly into your shop management software. You stay under the lift, finishing the job in front of you, while KwickPhone secures the next one.

How it works

Quote & estimate requests for Auto Repair Shops, handled.

Questions
What happens if the customer asks a complex technical question?
KwickPhone is trained on your specific service offerings and pricing. If a question goes beyond standard diagnostics or pricing—like a complex engine rebuild estimate—it politely hands off the conversation to your staff or schedules a time for a technician to call them back, ensuring accuracy over guesswork.
Does it handle multiple service requests at once?
Yes. Whether a customer calls about a routine oil change, a brake inspection, or AC repair, KwickPhone can handle multiple concurrent calls, triaging each one based on urgency and your shop’s current capacity.
Will it quote prices I haven't approved?
No. KwickPhone only speaks from your real menu and pricing data. It never makes up costs or discounts. If a price isn't in your system, it will schedule an estimate appointment rather than guessing, protecting your profit margins and reputation.