KwickPhone for Window Cleanings · Review requests & callbacks
You finished the windows, then forgot to ask for the review
KwickPhone follows up after every job so the callback gets made and the review gets asked for — without you remembering.
KwickPhone follows up after every job so the callback gets made and the review gets asked for — without you remembering.
It's the end of a long day. You did a whole-house clean — inside and out, screens pulled and rinsed, tracks vacuumed, that one stubborn paint speck scraped off the kitchen pane. The glass looks like it isn't even there, which is exactly the problem: the customer walks past it and doesn't notice the work, they just notice clean. You meant to text them the next morning to make sure they were happy, and you meant to ask the ones who lit up to drop a Google review while the sparkle was fresh. But the next morning you were on a ladder at the next house, squeegee in one hand, and the moment passed. A week later the glow is gone and so is the review you earned.
KwickPhone closes that loop for you. After a job is marked done, it follows up — a friendly callback or text to the homeowner asking if everything looked right, and for the ones who say yes, it asks for the review and sends them the direct link so they don't have to hunt for it. If someone's lukewarm or mentions a missed spot, it doesn't push for a star rating; it flags it to you so you can fix it before it ever becomes a public complaint. And when those happy customers call you back months later for a recurring clean or to add the gutters, it answers in English, Spanish, or Chinese, 24/7, and books it straight into your schedule.
For window cleaning this matters more than it does for most trades, because your work is invisible by design and your jobs are repeatable by nature. Nobody photographs clean glass for Instagram, so your reputation lives almost entirely on what customers say after you leave — and the same house needs you again every few months. A homeowner who reviews you in the moment and gets a gentle nudge at the right interval becomes the recurring account that pays your slow season. Miss the follow-up and you're a one-time job they vaguely remember; make it and you're the window cleaner they call by name.
A homeowner you cleaned yesterday had glare on the windows when you left and couldn't really tell how they looked. KwickPhone texts the next morning once the light has changed, asks if the windows look clear now, and when she replies 'perfect, like new,' it thanks her and sends the review link straight to her phone.
A commercial storefront manager mentions on the follow-up call that the inside of the front door glass still has handprints. KwickPhone doesn't ask for a review — it logs the complaint with the location and tells you, so you can swing by and wipe it down before the manager decides whether you're worth keeping.
A recurring residential customer is coming up on her quarterly clean and hasn't called. KwickPhone reaches out to confirm she still wants the regular service, offers to add the screens-and-tracks she skipped last time, and books the date into your calendar without you lifting a finger.
A past customer calls on a Saturday to ask if you also do pressure washing for his driveway. KwickPhone recognizes him as an existing window account, confirms you offer pressure washing, gives him the honest scope from your service list, and books the visit while you're up a ladder somewhere else.
Both hands on the glass — the phone rings about a whole-house job and nobody can take it. KwickPhone answers every call for your window cleaning business — not just review requests & callbacks, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost window cleaning jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.