KwickPhone for Window Cleanings · Email orders, bookings & requests
The whole-house quote came by email — and sat there
KwickPhone watches your inbox like a live receptionist, so emailed jobs get answered before the lead goes cold.
KwickPhone watches your inbox like a live receptionist, so emailed jobs get answered before the lead goes cold.
You're up the ladder with the squeegee in one hand and the channel in the other, and somewhere in your pocket a phone buzzes. You can't take it — both hands are on the glass. So you tell yourself you'll deal with it tonight. By the time you climb down, hose up, and drive to the next house, there are six emails: a homeowner wanting a quote on a two-story with a sunroom, a property manager asking about a recurring storefront contract, somebody asking if you do screens and tracks too, and a 'are you still available Saturday?' that needed an answer hours ago. The phone at least rings and nags at you. Email just sits there, silent, while the customer emails the next window cleaner on their list.
KwickPhone watches that inbox the way a good receptionist would. When a quote request comes in, it reads it, recognizes it's a window-cleaning ask, and replies in plain language: it confirms the address, asks the questions you'd ask — how many stories, inside-and-out or exterior only, any screens or tracks, any hard-water staining or paint specks that mean a longer job. It captures the answers, writes the request up as a real job in your book, and tells the customer when you can come look or when you can schedule, all without you touching the keyboard between houses. When it genuinely can't tell — a weird commercial bid, an access question about a third-floor atrium — it stops guessing and flags it for you instead of inventing an answer.
For window cleaning this matters more than for trades where the customer is standing in front of you. Most of your work is sight-unseen until you arrive: a homeowner describes 'a few windows' that turn out to be twenty-eight panes plus French doors, or a property manager emails a list of six storefronts that need a recurring route built. The email is where the job is born, and it's the easiest place for a job to die quietly. Residential one-offs, commercial contracts, screen-and-track add-ons, pressure-washing tack-ons, the recurring customers who email 'time for our quarterly?' — every one of those is money that used to depend on whether you remembered to check your phone before bed. Now it depends on nothing.
A homeowner emails at 7am: 'Can I get a quote to clean all the windows on my two-story before a party Saturday?' KwickPhone replies before you're done with your first job, confirms the address, asks whether she wants inside-and-out and whether there are screens to pull, and logs it as a quote-and-schedule request with Saturday flagged as the deadline — so when you read it at lunch, half the back-and-forth is already done.
A property manager emails a list of four retail storefronts wanting 'someone reliable for monthly cleaning.' KwickPhone recognizes this as a recurring commercial ask, captures each address and the monthly cadence, and replies that you'll put together a route quote — then flags the thread for you because pricing a multi-site contract is a call only you should make.
An old customer emails 'Hey, I think we're due — last time you did the house and the patio doors.' KwickPhone matches them to their history, confirms they want the same scope plus offers the screen-and-track add-on they skipped last time, and books a slot, turning a one-line email into a confirmed repeat job without you digging through old invoices.
Someone emails 'Do you also pressure wash? My driveway's a mess and the windows are filthy.' KwickPhone confirms you do both, asks roughly how big the driveway and how many windows, captures it as a combined window-and-pressure-wash job, and tells them when you can come look — instead of that two-service upsell getting lost because it came in by email instead of a phone call.
Both hands on the glass — the phone rings about a whole-house job and nobody can take it. KwickPhone answers every call for your window cleaning business — not just email orders, bookings & requests, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost window cleaning jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.