KwickPhone for Towings · Text-to-order, booking & reservations

"Mid-tow, I just missed another text for a roadside assist."

KwickPhone's AI reads every incoming text and acts on it instantly, so you never miss a tow request again.

Text-to-order, booking & reservations for Towings — KwickPhone answers the phone

You're under a car, hooking it up, grease on your hands, and your phone buzzes. It's a text. You can't just drop everything to read it, so it sits there, silently waiting. Meanwhile, a stranded driver, cold and frustrated, is texting every tow company in town, and if you don't respond fast enough, they're calling your competitor. For years, those quiet texts just got lost in the shuffle.

KwickPhone changes that. Our AI watches your SMS inbox the way it answers your phone. It reads every incoming text for roadside assistance, accident towing, jump-starts, or lockouts, understands what's needed, confirms details with the customer, and books the job directly into your system, all while you're focused on the current tow. No more missed opportunities because a text went unread.

How it works

Text-to-order, booking & reservations for Towings, handled.

Questions
What if a customer texts about something KwickPhone can't handle?
KwickPhone is trained on your specific services and information. If a text comes in that it's unsure about, or if it's a complex situation requiring human judgment, it will seamlessly hand off the conversation to your staff for follow-up, ensuring no request is ever truly dropped.
How does KwickPhone know what to say to a customer texting for a tow?
Our AI only speaks from your real service menu, pricing structure, and operational information. It doesn't make things up. It confirms details like vehicle type, location, and the specific service needed (e.g., flat tire, lockout) based on the information you provide it.
Can KwickPhone handle 24/7 text requests for emergency towing?
Yes, KwickPhone is always on, watching your SMS inbox around the clock. It can process emergency tow requests, confirm details, and write them into your system at any hour, ensuring you're the one who always responds, even in the middle of the night.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.