KwickPhone for Towings · Review requests & callbacks

Turn Every Tow Into a 5-Star Review Automatically

KwickPhone handles the post-job follow-up so you can keep your eyes on the road.

Review requests & callbacks for Towings — KwickPhone answers the phone

You just finished a tricky hook-up in the rain, hands full, truck idling. The driver is gone, but the work isn’t done—your reputation is still on the line. If you don’t ask for the review while the relief is fresh, that five-star rating vanishes into the ether, and you’re left wondering why your Google ranking isn’t moving.

KwickPhone stays on the line after the job is logged. It sends a timely callback or text to confirm everything went well, then gently asks for a review. It captures the feedback right when the customer feels the most grateful, turning a routine tow into lasting social proof without you lifting a finger.

How it works

Review requests & callbacks for Towings, handled.

Questions
Does this work if I’m in the middle of another tow?
Yes. KwickPhone operates independently of your current workload. It triggers the follow-up sequence based on job completion in your POS, not your availability, ensuring every customer gets a consistent experience.
What if the customer has a complaint instead of a review?
The AI is trained to detect negative sentiment. If a customer mentions an issue, it stops the review request and flags the conversation for your team, or hands it off to you directly so you can resolve it before it becomes a bad public review.
Will it spam my customers with multiple requests?
No. It sends one concise follow-up after the job is closed. If they haven’t reviewed within a set timeframe, it can send a gentle reminder, but it never overwhelms. It respects the customer’s time just as you do.