KwickPhone for Tire Shops · Quote & estimate requests
Four bald tires calling in, and nobody can hear the phone
KwickPhone answers, sizes up the job, and captures the whole quote request so you can call back and win it.
KwickPhone answers, sizes up the job, and captures the whole quote request so you can call back and win it.
It's the middle of the afternoon and every bay is full. You've got a wheel half off, the impact gun is screaming, and somewhere under all that noise the front desk phone is ringing for the fourth time. Nobody can break away to grab it. On the other end is a guy looking down at four bald tires, ready to buy today, and when you don't pick up he just scrolls to the next shop and dials them instead. You never even knew he called. That's the brutal part of running a tire shop: the busier you are, the more quote calls you drop, and those calls are exactly the ones with money attached.
KwickPhone is an AI phone agent that picks up every one of those rings while your hands are full. When someone calls asking what a set of tires will run them, it doesn't just take a message and hope — it actually works the quote. It asks the year, make, and model, or reads the tire size right off the sidewall the caller reads out (the 225/65R17 stamped on the tire). It asks how many tires, whether they want a rotation, whether the TPMS light is on, and whether they're feeling a pull that might mean they need an alignment. It speaks English, Spanish, or Chinese, and it writes the whole thing down cleanly so that when a tech finally wipes his hands and looks at the screen, the quote request is already organized and ready to price and call back.
For a tire shop specifically, this matters because your quotes are won or lost on speed and detail. A vague "someone called about tires" sticky note is useless — you can't price a job without the size, the count, and what else the car needs. KwickPhone captures the things that actually let you build a real number: the size, the quantity, whether it's new tires and rotation or a flat repair, whether there's a TPMS or alignment add-on hiding in there. So instead of a dead missed call, you end the day with a stack of real estimate leads, each one with enough on it to call back and close.
A woman calls during your lunch rush: 'My husband's truck needs all four, I think they're 275s, what's that gonna cost?' KwickPhone asks her to read the full size off the sidewall, confirms it's a set of four with mount and balance, asks if she wants a rotation included, and logs the whole request with her number so you can call back with an exact set price within the hour.
A guy with a low-pressure light calls in: 'My TPMS light keeps coming on, do you do that?' KwickPhone confirms you handle TPMS, asks which tire is losing air and whether it's gone flat, captures the year/make/model, and flags it as a same-day TPMS-and-flat-repair lead so you know it's urgent, not just a price shopper.
Someone calls feeling a pull: 'My car shakes and drifts right on the highway — is that tires or alignment?' KwickPhone doesn't guess at a diagnosis; it captures the symptom, the vehicle, and that they may need both new tires and an alignment, then notes it for a tech to call back and recommend a real inspection.
A price shopper calls at 8pm after you've closed: 'Just seeing what two front tires would run me.' KwickPhone takes the call after hours, gets the size and count, asks if he wants them mounted and balanced, and has the quote request sitting in your queue first thing in the morning — before he forgets he called you.
Bay's full, impact gun screaming — nobody hears the phone, and the customer with four bald tires calls down the road. KwickPhone answers every call for your tire shop business — not just quote & estimate requests, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost tire shop jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.