KwickPhone for Optometry / Eye Cares · Text-to-order, booking & reservations

Mid-exam, a new patient texts — and you miss them.

KwickPhone watches every incoming text, booking appointments and taking orders instantly.

Text-to-order, booking & reservations for Optometry / Eye Cares — KwickPhone answers the phone

You're deep into an eye exam, phoropter up, patient in the chair. Suddenly, your phone buzzes – a new patient is texting to book an appointment or order contacts. You can't just stop. That text sits there, silent, while you focus on the patient in front of you. Later, you find it, but by then, they might have called a competitor.

KwickPhone's AI agent now monitors every text message just like it answers your phone. It instantly understands what the patient needs – whether it's booking a routine exam, reordering contacts, or asking about dry eye treatment – and then books it straight into your system, confirms with the patient, and takes any necessary deposit, all without you lifting a finger.

How it works

Text-to-order, booking & reservations for Optometry / Eye Cares, handled.

Questions
Can KwickPhone really book specific types of eye exams or emergency visits via text?
Yes, KwickPhone is trained on your specific services. It can book routine eye exams, dry eye consultations, or even emergency visits, checking your calendar for availability and scheduling directly into your system based on your rules.
What if a patient texts about ordering contacts or glasses? Can KwickPhone handle that?
Absolutely. KwickPhone can process contact lens reorders, pull pricing from your system, and even take secure payment for the order. For glasses, it can guide them through options or schedule a styling consultation, all via text.
How does KwickPhone know what to say about our services like dry eye treatment or specific lens options?
KwickPhone only speaks from your real menu and information. You provide the details about your services, pricing, and availability for dry eye treatments, specialty lenses, or any other offerings, and KwickPhone uses only that verified information in its text conversations. It never invents information or makes things up.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.