KwickPhone for Optometry / Eye Cares · Review requests & callbacks

Stop losing 5-star reviews because you are mid-exam with the phoropter up

KwickPhone handles the post-visit follow-up so you can keep your eyes on the patient chart, not the phone.

Review requests & callbacks for Optometry / Eye Cares — KwickPhone answers the phone

You are in the middle of a dry eye treatment or fitting contacts when the phone rings. You can’t answer, and the patient leaves. Later, you realize you never asked for that crucial Google review or scheduled their six-month contact lens check-up. It happens every day in busy clinics, turning satisfied patients into silent ones.

KwickPhone steps in as your friendly front-desk assistant. It calls or texts patients at the perfect time after their visit—right when the experience is fresh. It asks for a quick review, books their next appointment directly into your POS, and handles the callback if they have questions. You stay focused on the exam; we handle the reputation and retention.

How it works

Review requests & callbacks for Optometry / Eye Cares, handled.

Questions
Does KwickPhone know when a patient actually left the clinic?
Yes. It integrates with your POS or scheduling software to trigger follow-ups only after the appointment status changes to 'completed' or 'checked out,' ensuring we never bother a patient still in the chair.
What if a patient has a question about their new glasses prescription?
KwickPhone uses your specific clinic information to answer common questions. If the question is complex or medical, it politely hands off to your staff or books a callback, ensuring accuracy and patient safety.
Will this work with our current eye clinic software?
KwickPhone is designed to connect with most major POS and practice management systems used by optometrists. Call us at (832) 979-1760 to check compatibility with your specific setup.