KwickPhone for Optometry / Eye Cares · Answering during the rush

Stop Losing Patients While You Are Mid-Exam Behind The Phoropter

KwickPhone answers every call, books the slot, and writes it to your schedule so you never miss a booking.

Answering during the rush for Optometry / Eye Cares — KwickPhone answers the phone

You are focused on the patient in the chair, adjusting the phoropter, when the phone rings. You can’t answer, your assistant is helping with frames, and the call goes to voicemail. That caller often hangs up and books with the clinic next door, costing you revenue and a new patient relationship.

KwickPhone acts as an extra pair of hands during your busiest hours. It answers the call, checks your real-time availability, books the eye exam or contact fitting, and sends the details straight to your POS. You stay focused on the exam while the appointment gets secured.

How it works

Answering during the rush for Optometry / Eye Cares, handled.

Questions
Does it know about my specific services like LASIK consults or contact fittings?
Yes, it only speaks from your real menu and service list. It will never promise a service you do not offer and will hand off to staff if the question is too complex.
What happens if the caller needs an emergency eye care visit?
It is trained to recognize urgency. If a caller mentions pain or vision loss, it can prioritize them or hand the call directly to your clinical staff for immediate attention.
How does it integrate with my existing scheduling system?
It writes the booked appointment directly into your POS or practice management software, ensuring the slot is blocked and the patient details are recorded accurately.