KwickPhone for Locksmiths · Quote & estimate requests

The quote call you missed went to the next locksmith

KwickPhone answers every estimate request, captures the real details, and hands you a job you can actually price.

Quote & estimate requests for Locksmiths — KwickPhone answers the phone

Not every locksmith call is a lockout. Plenty of them are people planning ahead — a landlord who wants three units rekeyed after a tenant moves out, a homeowner pricing a new deadbolt and smart lock for the front door, a fleet manager asking what a lost transponder key costs to cut and program. These callers aren't panicking, so they're patient, and patient callers shop. They call you, then they call the next shop, and whoever calls back first with a number that makes sense usually gets the work. If you were under a dash or had your hands full of pins when they rang, you didn't even get to lose the bid — you never knew it existed.

KwickPhone answers that quote call the moment it comes in, in English, Spanish, or Chinese, and instead of just taking a name and number it actually interviews the caller the way you would. It asks what kind of lock or key, how many, residential or commercial or automotive, the year and make if it's a car, whether they need it on-site or can come to the shop, and where they are. It only talks about the services you really offer — lockouts and rekeys, lock installs, key duplication, auto keys — and it never quotes a hard price it can't stand behind. What it does is build you a clean, specific estimate request with everything you need to price the job and call back fast, while the lead is still warm.

For a locksmith this matters because your quotes live and die on details you can't guess. Rekeying six Schlage cylinders is a different job than installing six Grade-1 mortise locks; a 2014 Honda key with chip programming is a different job than a spare house key off a blank. A voicemail that just says 'call me about a quote' forces you to play phone tag before you can even open your mouth about price, and by then they've booked someone else. When you call back already knowing it's eight rekeys on a duplex in their neighborhood, you sound like the pro who's done this a hundred times — because you have — and that's the call that closes.

How it works

Quote & estimate requests for Locksmiths, handled.

Real calls

What it sounds like for locksmiths.

1

A property manager calls at 6pm asking what it costs to rekey a four-plex between tenants. KwickPhone confirms it's four units, asks how many exterior doors per unit and whether they want all units keyed alike or separately, gets the property address, and hands you a request detailed enough to quote a flat per-door price before you call back.

2

A homeowner is comparing locksmiths to install a smart lock and a matching deadbolt on the front and back doors. KwickPhone asks which locks they bought or want recommended, confirms two doors, notes they prefer a Saturday, and captures it so you can call with a real install quote instead of guessing what 'a couple of locks' means.

3

Someone lost the only key to their 2016 Toyota and wants a price before they tow it anywhere. KwickPhone gets the year, make, model, confirms it's an all-keys-lost situation needing programming, takes the vehicle's location, and flags it as a higher-effort job so you can quote the programming honestly and offer a mobile visit.

4

A small office manager wants ten desk and cabinet keys duplicated and asks if you can do it cheap in bulk. KwickPhone confirms it's duplication off existing keys, asks how many of each type and whether any are restricted blanks, and books it as a shop drop-off so you can give a per-key bulk price and tell them which blanks you actually stock.

Quote & estimate requests for a locksmith — answered by KwickPhone
Built for locksmiths

Your whole phone, handled.

Lockouts are emergencies — the caller takes the first locksmith who answers. Make that always you. KwickPhone answers every call for your locksmith business — not just quote & estimate requests, but the everyday requests that keep ringing in:

Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost locksmith jobs.

Why it pays off

What locksmiths get.

More ways KwickPhone helps Locksmiths

Every locksmith call, handled.

Questions
Will it just blurt out a price and undercut what I'd actually charge?
No. KwickPhone is built to gather the quote request, not to quote. It asks the questions you need answered — lock count, brand, car year, mobile or shop — and then tells the caller you'll follow up with a real number, so the price always stays yours.
Half my quote calls turn into 'come now' lockouts. Can it tell the difference?
Yes, that's the point of asking up front. When someone's locked out it treats it as the emergency it is and routes it your way; when someone's pricing a future rekey or install it slows down and captures the details for a callback. It reads the caller's situation instead of forcing every call down one path.
I do auto keys — can it actually capture enough to price a transponder job?
It captures year, make, model, and whether they still have a working key, which is what separates a simple duplicate from a spare from an all-keys-lost programming job. It won't quote the programming itself, but it gives you everything you need to call back with an accurate number and decide if it's a mobile or shop job.
What if the job is something weird I'd need to see first, like an old mortise lock or a safe?
When a request is too unusual to scope by phone — restricted keyways, safes, antique hardware — it doesn't pretend. It captures what it can, tells the caller you'll personally follow up, and flags it for you so you walk into the callback knowing it needs a closer look.
Where do these quote requests actually show up?
Each captured request is written into your system with the caller's number, the job details, and their best callback time. If you run a POS it goes straight in; if you don't, KwickPhone holds it for you, so nothing lives only in a voicemail you forget to check.
Does it stop a homeowner from over-ordering, like quoting locks they don't need?
It sticks to what you offer — lockouts and rekeys, installs, key duplication, auto keys — and gathers what the caller is asking for rather than upselling. It captures their actual request faithfully so you can advise them honestly when you call back, instead of locking in something they didn't want.
Can I still just answer the phone myself when I'm free?
Of course. KwickPhone is there for the calls you'd otherwise miss — when you're under a dash, on a roof, or asleep. When you pick up, it steps aside; when you can't, it makes sure the quote request gets captured instead of ringing out to a competitor.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.