KwickPhone for Locksmiths · Email orders, bookings & requests
The emailed lockout job that sat unread while you slept
KwickPhone watches your inbox like a live dispatcher and turns emailed requests into booked, confirmed jobs before they go cold.
KwickPhone watches your inbox like a live dispatcher and turns emailed requests into booked, confirmed jobs before they go cold.
A property manager emails you at 11pm: a tenant is locked out of unit 4B, can you come first thing. A car dealer sends over a list of eight vehicles that need spare keys cut. A landlord wants a quote to rekey a whole fourplex between tenants. These come in by email because the sender was driving, or it was after hours, or they just prefer writing it down with the address and lock model attached. And then the email sits there. Unlike a ringing phone that screams at you until you pick up, an email is silent. It slides under the next forty messages, and by the time you scroll back to it the tenant has already called the next locksmith who happened to answer their phone, and the dealer's spare-key order went to the shop that emailed back within the hour.
KwickPhone watches the inbox the way a good front-desk person would. When an email comes in, it reads what's actually being asked, recognizes whether it's a lockout, a rekey, a key-duplication batch, an auto-key request or a quote, and pulls out the parts that matter: the address, the unit, the door or vehicle, the timing, the contact number. It replies right away from your real service info and your real availability so the sender hears back while they're still deciding who to use. If it's a job it can book, it books it and writes it straight into your schedule. If something's missing or the request is outside what you handle, it asks the one clarifying question or hands it to you with everything already pulled together, instead of letting it rot in the pile.
For a locksmith this matters more than for almost any trade, because half your business is emergencies and emergencies go to whoever responds first. A lockout caller isn't loyal; they're cold and stranded and they take the first 'yes, I can be there.' But the other half of your work — the rekeys, the install bids, the dealer key contracts, the landlord turnovers — comes in slower, by email, from people who plan ahead, and that's exactly the work that quietly leaks away when nobody's manning the keyboard. KwickPhone covers both: it makes sure the silent emailed request gets the same fast, human response your phone calls do, so you stop losing the steady booked work to the simple fact that you were under a car with a pick in your hand when the message arrived.
A property management company emails after hours: 'Tenant locked out of 1422 Oak, unit B, can someone come early tomorrow?' KwickPhone replies within minutes confirming you cover that area, books a morning window, and notes the unit and contact number on the job — so when the PM wakes up the appointment is already set and they never had to call around.
A used-car dealer sends a list of six vehicles needing spare keys with the makes, years and a request for pricing. KwickPhone reads the list, replies with what you charge for cut-and-program on those models from your real price info, and sets up the drop-off or on-site visit, capturing the whole batch as one order instead of letting a six-key job slip to a competitor who answered faster.
A landlord writes asking for a quote to rekey a fourplex between tenants but doesn't say what brand the locks are. KwickPhone replies asking for the lock make or a photo of one cylinder, and once it has that, gives the rekey scope and books the turnover window — keeping a multi-door job moving instead of stalling on one missing detail.
Someone emails 'do you make keys for a 2008 Honda with no working key?' which is a harder all-keys-lost transponder job. KwickPhone recognizes it's auto work that may need on-site programming, confirms whether you handle that vehicle, and either books it or hands you the thread flagged so you can call back — never silently dropping a real paying job because it was complicated.
Lockouts are emergencies — the caller takes the first locksmith who answers. Make that always you. KwickPhone answers every call for your locksmith business — not just email orders, bookings & requests, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost locksmith jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.