KwickPhone for Locksmiths · Emergency call handling

Stop Losing Emergency Lockouts Because You Are Picking a Lock

KwickPhone answers instantly, calms the stranded caller, and books the dispatch into your POS while your hands stay on the job.

Emergency call handling for Locksmiths — KwickPhone answers the phone

You are down on one knee, wrestling with a stubborn residential deadbolt, when your phone buzzes in your pocket. You know the drill: a panicked voice on the other end, someone locked out in the rain or the dark. You can’t answer. You can’t type. So you let it go to voicemail, hoping they try someone else. But they don’t. They call the next locksmith on the list, and you just lost a high-value emergency job because you were already helping a customer.

With KwickPhone, that missed call becomes a booked job. The AI answers immediately, recognizing this is an emergency lockout. It speaks clearly and calmly to the stranded caller, gathering their location and vehicle or property type without making them wait. While you finish the lock you are picking, KwickPhone writes the dispatch details straight into your POS and alerts you to the new job, so you can head to the next call without ever touching a screen.

How it works

Emergency call handling for Locksmiths, handled.

Questions
Will the AI confuse a lockout with a rekey request?
No. KwickPhone is trained on your specific service menu. It knows the difference between an emergency lockout, a standard rekey, and an install, and it triages the call accordingly to ensure urgent jobs are prioritized.
What happens if the caller has a complex lock issue?
If the situation is too complex for the AI to triage, it will smoothly hand off the call to your staff or leave a detailed voicemail with all the context, so you never miss a nuance.
Does it work with my current dispatch software?
Yes. KwickPhone integrates directly with your existing POS or dispatch system, writing the job details in real-time so you can see the new emergency call appear on your schedule immediately.