KwickPhone for General Contractors · Review requests & callbacks
The remodel's done and so is your follow-up. Every time.
KwickPhone calls your finished jobs back, asks for the review, and routes punch-list calls to you before they become arguments.
KwickPhone calls your finished jobs back, asks for the review, and routes punch-list calls to you before they become arguments.
The job wraps, the trailer pulls off, and you're already three sites away pulling a permit and chasing a sub who didn't show. The homeowner who just paid you for a kitchen remodel or an addition is standing in a finished space they're genuinely happy with — and that happiness has a shelf life. Two weeks later it's faded into normal, and the Google review you needed never got written. Worse, they call with a sticky drawer or a paint touch-up, you're on a roof and can't pick up, and a small punch-list item festers into a one-star story about a contractor who 'disappeared after the check cleared.' The follow-up work that builds your reputation is exactly the work that never fits in a day spent running a job site.
KwickPhone closes that gap by handling the after-the-job calls you never have time to make or take. It places review-request callbacks to clients you mark as completed, asks how the remodel or new build is holding up, and points the happy ones straight to your Google or Facebook review link by text. When a client calls back with a punch-list concern — a door that won't latch, a question about the permit sign-off, a warranty item — it captures exactly what's wrong, which job it's tied to, and how urgent it is, then gets it to you with the details already written down. It speaks English, Spanish, and Chinese, answers around the clock, and only talks about the jobs and services that are actually yours.
For a general contractor this matters more than for almost any trade, because your sales cycle is long, your tickets are large, and a single remodel review can be the deciding proof for the next homeowner deciding between you and the next name on their list. You don't get repeat business every week like a restaurant; you live and die on referrals and reputation built one finished project at a time. The hour after a job is done is the highest-leverage hour you have for marketing — and it's the hour you're least able to spend on the phone.
A homeowner whose master-bath addition wrapped last week answers KwickPhone's callback and says it 'turned out better than the drawings.' KwickPhone thanks them, mentions how much a quick review helps a small contracting business, and texts them the Google link on the spot — and you see the review go live the next morning without lifting a finger.
A client calls four days after their kitchen remodel because a cabinet door is rubbing. You're framing a deck and can't answer. KwickPhone picks up, gets that it's the upper-left cabinet by the sink on the Henderson remodel, marks it as a non-urgent warranty fix, and texts you the details so you can swing the carpenter by — and the client feels heard instead of ignored.
Someone whose new-construction garage just passed final inspection calls asking for a copy of the permit sign-off for their records. KwickPhone confirms which job it's for, logs the request with the address, and routes it to you so your office can email the document — no voicemail tag, no forgotten note on a scrap of plywood.
A client KwickPhone calls back sounds lukewarm and says the trim work 'is fine, I guess.' Instead of asking for a review, KwickPhone captures that hesitation, flags the job for your personal attention, and you call them directly — turning a quiet would-be detractor into a fixed problem and, often, a stronger review than the easy ones.
On-site managing subs, you can't answer — and a remodel lead calls the next contractor on the list. KwickPhone answers every call for your general contractor business — not just review requests & callbacks, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost general contractor jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.