KwickPhone for General Contractors · Email orders, bookings & requests
The remodel inquiry you never opened went to the next GC
KwickPhone watches your inbox like a live receptionist and turns emailed leads into confirmed jobs before they go cold.
KwickPhone watches your inbox like a live receptionist and turns emailed leads into confirmed jobs before they go cold.
It's 7:40 in the morning and you're standing in mud at the new construction slab, walking the framing crew through a layout change while the plumber waits on you and the inspector texts about the permit. Three emails land while you're out there: a homeowner asking for an estimate on a kitchen-and-bath remodel, a previous client wanting to add a second-story addition, and a builder you've never worked with asking if you take on permit-and-management work. By the time you wipe your hands and sit in the truck at lunch, the addition lead has already booked a walkthrough with someone else. Nobody yelled, nothing rang. The work just quietly left.
That's the trap with email, and it's worse for contractors than almost anyone. A ringing phone at least demands attention; an emailed remodel inquiry sits silent in a pile of supplier invoices, lien-waiver requests, and change-order threads, looking exactly like everything you can deal with later. KwickPhone closes that gap by reading your inbox the moment a message arrives. It tells the genuine estimate request apart from the receipt, reads the homeowner's scope in their own words, replies right away in your voice, asks the two or three things you'd need before quoting, and writes the lead into your job pipeline so it's a tracked opportunity instead of an unread line in a long list.
For a general contractor this matters because your leads are big, infrequent, and ferociously competitive. You're not losing a $14 takeout order; you're losing a $90,000 addition because you were on a ladder when it came in, and a homeowner who emails three GCs hires whichever one answers like a real business first. Estimates, remodels, new construction, permit work — every one of those starts as an inquiry that needs a fast, competent human-sounding reply, and that reply almost never happens when the owner is also the project manager, the estimator, and the guy chasing the framing crew.
A homeowner fills out your website form at 9pm: 'Looking to remodel our master bath and maybe add a walk-in closet, hoping to start in spring.' KwickPhone replies within minutes thanking them, confirms you do bath remodels and additions, asks for the address, whether they own the home, and a rough budget range, and offers two walkthrough windows next week — so when you check your phone in the morning, it's a booked appointment, not a lead you have to chase before they cool off.
A past client you built a deck for two years ago emails: 'We're ready to talk about that second-story addition we mentioned.' KwickPhone recognizes the scope as a structural addition involving permits and management, replies warmly referencing that you handle permits and project management in-house, and gathers timeline and financing readiness — but because second-story additions need an in-person structural look, it books the walkthrough and flags the thread for you rather than estimating anything itself.
A general contractor or developer emails asking you to subcontract framing on a new-construction project outside your usual service area. KwickPhone reads that it's outside where you work and outside your typical scope, so instead of over-promising it sends a polite reply, captures the project details, and flags it to you to decide — you never look unresponsive, and you never get committed to work you don't want.
Someone emails at 2pm during a workday: 'Can you give me a ballpark to finish my basement?' KwickPhone answers right away, explains basement finishes are quoted after a walkthrough so it won't throw out a fake number, asks about square footage, ceiling height, and whether there's existing plumbing, and offers an estimate visit — the homeowner gets a fast, honest, competent reply while you're still on the other job site.
On-site managing subs, you can't answer — and a remodel lead calls the next contractor on the list. KwickPhone answers every call for your general contractor business — not just email orders, bookings & requests, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost general contractor jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.