KwickPhone answers every new-lead call, captures the scope and contact, and texts you the lead before they dial someone else.
You're up on a ladder, or in a crawlspace, or three subs are waiting on you to make a call about the framing before the inspector shows. Your phone buzzes in your truck and you never even hear it. The person calling is a homeowner who finally got the nerve to start their kitchen remodel, and they got your name from a neighbor. They get voicemail. They don't leave a message — almost nobody does anymore — they just hang up and call the next contractor on the list. By the time you check your phone at lunch, the job is gone, and you never even knew it existed.
KwickPhone answers that call on the first ring in your business's voice. It greets the homeowner, finds out what they're actually after — a full remodel, an addition, new construction, or just an estimate — and pulls the details that matter to a GC: their name and callback number, the address or at least the area, what kind of project it is, rough scope, and how soon they want to start. It doesn't pretend to be you and it doesn't promise a price you haven't seen. It captures intent honestly, tells the caller a real person will follow up, and then texts and emails you the whole lead while you're still on the roof.
For a general contractor this is the difference between a steady pipeline and feast-or-famine. Remodels and additions are high-dollar jobs that come from word of mouth, and those callers are comparison-shopping in real time — the first GC who actually picks up usually gets the walkthrough. You can't be on a site swinging a hammer and be a receptionist at the same time, and a human answering service doesn't know a load-bearing wall from a pony wall or what a permit set is. KwickPhone speaks only from what you've told it about how you work, so the lead arrives qualified instead of as a name and a 'call me back.'
A homeowner calls saying her neighbor used you for a back-porch addition and she wants to do the same. KwickPhone gets her name, address, and that she's looking at an addition off the rear of the house, asks her rough timeline, and texts you a lead marked 'addition, referral from neighbor' so you know to call her back warm and fast.
Someone calls mid-afternoon wanting 'a price to redo my kitchen.' Instead of pretending to quote, KwickPhone explains that every kitchen is different and you'll need to see it, captures the scope she describes and her contact info, and books the intent as an estimate request so your callback is to schedule the walkthrough, not start from zero.
A caller is shopping three contractors and asks if you do new construction from the ground up. KwickPhone confirms that new construction is something you handle, takes the lot location and what they're trying to build, and notes they're comparing bids — telling you exactly the kind of caller who'll go cold if you wait until tomorrow.
A property owner calls confused about whether they need permits before they start. KwickPhone doesn't give legal advice or guess at code; it notes that permits and project management are part of what you offer, captures the project details, and flags that this caller has a permit question so you can address it directly when you call back.
On-site managing subs, you can't answer — and a remodel lead calls the next contractor on the list. KwickPhone answers every call for your general contractor business — not just new-customer lead capture, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost general contractor jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.