KwickPhone automatically follows up with patients to request reviews and schedule callbacks, so your reputation grows even when you're chairside.
You know the moment: the front desk is finalizing a payment for a crown while two phones ring. A patient with a lingering toothache waits on hold, gets frustrated, and hangs up. Later, they leave a vague complaint online instead of a helpful review, and you lose a chance to fix their experience or build your local reputation. It’s not that your team doesn’t care; it’s that human hands can’t be in two places at once.
KwickPhone steps in as your always-available assistant. After a cleaning or filling, it checks in with the patient to ensure they’re comfortable. If they’re happy, it gently asks for a review. If they have a question or pain, it books a callback or emergency slot directly into your POS. You get the five-star feedback and the retained patient, without pulling your staff away from the chair or the register.