KwickPhone for Dental Offices · Email orders, bookings & requests

"That email's been sitting in the inbox for days..."

KwickPhone automatically turns your emailed patient requests into confirmed appointments and captured jobs, straight into your system.

Email orders, bookings & requests for Dental Offices — KwickPhone answers the phone

Remember that feeling? You're finally catching up on emails after a busy day, and there it is: a new patient inquiry from last Tuesday, buried under supplier invoices and lab results. Or worse, a patient with a cracked tooth emailed about an emergency, and you're only seeing it now. It's not like a ringing phone that demands attention; emails just sit there, silently piling up, and valuable patient care opportunities get lost in the digital shuffle.

KwickPhone acts like a dedicated front desk assistant for your inbox. It watches for new patient requests, appointment changes, emergency inquiries, and even questions about cleanings or fillings. Instead of letting them sit unread, KwickPhone immediately processes these emails, gathering the necessary information, and either booking the appointment directly into your practice management software or flagging it for immediate staff attention when a human touch is needed. No more missed opportunities, no more silent emergencies.

How it works

Email orders, bookings & requests for Dental Offices, handled.

Questions
How does KwickPhone know what to do with different types of patient emails?
KwickPhone is trained on your specific services and real-time availability. If a patient emails about a 'cleaning and exam,' it knows to offer available times for that service. If they ask about a 'filling,' it understands the context and can guide them through booking or information gathering, always using your actual service descriptions and pricing.
What if a patient emails a really complex question or a medical concern?
KwickPhone is designed to handle common requests and bookings based on your provided information. If an email contains a complex medical question, a request for a service not in your system, or if it senses uncertainty, it will gather all available information and immediately hand off the conversation to your front desk staff, ensuring no detail is lost and a human expert can respond.
Can KwickPhone respond to emails about insurance or billing questions?
Yes, KwickPhone can be configured to provide answers to frequently asked questions about insurance providers you accept, payment options, or general billing inquiries, using only the accurate information you provide. For specific patient billing details, it would gather the necessary information and prompt a staff member to follow up, ensuring privacy and accuracy.

No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.