KwickPhone for Solar Installers · After-hours answering
Panels in hand up top, the quote call rings out
KwickPhone picks up while your crew is on the roof and locks in the consult before the homeowner calls the next installer.
KwickPhone picks up while your crew is on the roof and locks in the consult before the homeowner calls the next installer.
It's 5:40 on a July evening and your crew is still on a south-facing roof, drills in hand, setting the last rail before sundown. The phone in your truck buzzes with a number you don't know. You can't take it — you're harnessed in, hands full, and a dropped panel is a dropped roof. By the time you climb down and check voicemail, it's after seven, the caller already left a message with two other solar companies, and the one who called back first is sitting at her kitchen table tomorrow morning. The homeowner who was ready today is somebody else's install by the weekend.
That's the call KwickPhone takes for you. It answers on the first ring, in English, Spanish, or Chinese, and talks like someone from your office — not a robot reading a script. It knows you do residential solar, battery storage, and repairs, and that your quotes are free. It finds out whether they own or rent, roughly what their electric bill runs, and whether they're asking about a new system, adding storage, or fixing one that stopped producing. Then it books the site assessment onto your calendar and texts the homeowner a confirmation before they've had a chance to dial anyone else.
Solar is a race to the consult, and most of that race happens after hours — people research their power bill at night, on weekends, after the kids are down. A missed evening call isn't a missed message; it's a missed contract worth tens of thousands, because whoever gets the assessment on the calendar first usually wins the job. Your crew can't be on a roof and on the phone at the same time, and you shouldn't have to choose. KwickPhone covers the phone so the roof keeps your full attention.
A homeowner calls at 8 PM after opening a $340 summer electric bill and wants to know if solar makes sense for her house. KwickPhone confirms she owns the home, gets her bill range and roof type, explains the quote is free, and books a daytime site assessment onto your calendar — then texts her the appointment so she stops shopping other installers that night.
Someone phones Saturday morning asking whether you can add a battery to panels another company installed two years ago. KwickPhone captures that it's a storage add-on to an existing array, notes the original system isn't yours, and schedules an assessment while flagging for your crew that this is a retrofit, not new construction, so you walk in knowing what you're looking at.
An existing customer calls after dinner because his system has been showing zero production for two days. KwickPhone pulls his name and address, logs the dead-output symptom and how long it's been down, marks it urgent, and tells him you'll be in touch in the morning — so the repair is first in your queue instead of a voicemail you find at lunch.
A renter calls excited about going solar. KwickPhone politely finds out they don't own the property, explains that residential installs need the homeowner's sign-off, offers to take the landlord's info if they want to pass it along, and doesn't waste a site-visit slot or your crew's drive time on a job that can't move forward.
Panels in hand up top, you can't take the call — and a homeowner ready to quote books the next installer. KwickPhone answers every call for your solar installer business — not just after-hours answering, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost solar installer jobs.
Every ring is picked up on the first try — rush hour, after hours, or while you’re heads-down on the work. No voicemail, no hold music, no missed revenue walking to a competitor.
It doesn’t just take a message. KwickPhone completes the order or booking, grounded to your real menu and services, and drops it straight into the tools you already run.
Natural English, Spanish and Chinese out of the box — the agent greets and converses in the caller’s language, so every customer feels at home and nothing gets lost in translation.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.