KwickPhone for Florists · After-hours answering

Stop losing wedding orders because your hands are wet with stems

KwickPhone answers after-hours calls, takes the arrangement details, and books the job straight into your POS.

After-hours answering for Florists — KwickPhone answers the phone

You are deep in a wedding order, fingers stained with pollen, when the phone rings. It’s a last-minute sympathy request or a dinner party booking for tomorrow. You can’t answer without dropping a stem or missing a detail, so it goes to voicemail. By the time you get back to the desk, that customer has already called the shop down the street.

With KwickPhone, that call is answered instantly, even at 10 PM. The AI agent asks for the recipient details, picks the arrangement from your actual menu, and secures the deposit. When you walk back in, the order is already waiting in your POS, ready for you to arrange and deliver.

How it works

After-hours answering for Florists, handled.

Questions
Will it know which flowers I actually have in stock?
Yes. KwickPhone only speaks from the menu and inventory data you provide. It never makes up stock levels or promises flowers you don’t have. If it’s unsure about availability, it will hand off to you or note the uncertainty for your review.
Does it work for complex custom wedding orders?
It handles standard arrangements and deposits perfectly. For highly complex, custom wedding consultations, it can schedule the appointment on your calendar and take the client’s contact info, ensuring you don’t lose the lead even if you can’t take the full order details over the phone.
How does the order get into my system?
KwickPhone writes the order details, including customer info, delivery address, and payment confirmation, directly into your existing POS. You see it as a new job the moment you log in, no manual data entry required.