KwickPhone answers that quote call, asks the right questions, and writes down the whole brief so you can follow up and win it.
It's the Saturday of a 200-guest reception. You're behind the scenes lining up the grand entrance, the caterer needs a decision, the band is asking about the timeline, and your headset is full. Your phone buzzes in your pocket. It's a bride who found you on a referral, planning a fall wedding, ready to talk. You can't pick up. By the time the event wraps and you finally listen to the voicemail, it's a fifteen-second 'hi, I was calling about a wedding, call me back' with no date, no guest count, no budget, no idea what she actually needs. You call back Monday. She booked someone else who answered Saturday afternoon.
That's the call KwickPhone catches for you. When you can't pick up, it answers in your voice and treats it like the intake it is — not a message to scribble, but a quote request to capture in full. It asks the questions you'd ask: what kind of event, the date or season they're eyeing, the rough guest count, the venue if they have one, whether they want full planning or just day-of coordination, and what they're hoping to spend. It listens in English, Spanish, or Chinese, and it only talks about the services you actually offer — weddings and social events, corporate, full and partial planning, consultations — so it never promises something you don't do or quote a number you didn't set.
For a planner this matters more than for almost any trade, because your busiest hours coordinating an event are exactly when the next event's lead comes in, and a half-captured lead is a lost one. A vague callback list tells you someone called; a complete brief tells you whether it's a $40,000 full-plan wedding or a one-hour consult, so you know who to call first and what to say when you do. KwickPhone turns the call you couldn't take into a structured request waiting in your inbox, so the lead you earned through referrals and reputation doesn't slip to whoever happened to be free that afternoon.
A bride calls on a Saturday while you're running another wedding: she's planning a 150-guest reception next October and wants full planning. KwickPhone captures her name and number, the date, the guest count, that the venue isn't booked yet, and her interest in full planning, then tells her you'll follow up with options — so Monday you call back with a real conversation, not a guessing game.
An office manager calls about a corporate holiday party for about 80 people in early December, with a set budget and a downtown venue already chosen. KwickPhone records the headcount, date, venue, and that the budget is fixed, flagging it as corporate so you can prep a partial-planning proposal before you ever call back.
Someone calls unsure whether they even need a planner, just wanting to 'talk through' a small backyard anniversary party. KwickPhone recognizes this as a consultation request, captures the date and what they're trying to figure out, and books it as a lead for a paid or intro consult rather than letting an uncertain caller hang up and never try again.
A caller asks for an exact price for a wedding on the spot. KwickPhone explains honestly that pricing depends on the details and that you'll put together a real estimate, then gathers the date, guest count, and service level so the quote you send back is accurate instead of a number you'd have to walk back.
On-site coordinating, headset full — the phone rings with a new client and there's no one to capture it. KwickPhone answers every call for your event planner business — not just quote & estimate requests, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost event planner jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.