KwickPhone follows up with every patient after their visit and asks for the review while their relief is still fresh.
You finish an adjustment, the patient walks out feeling looser than they have in months, and they mean it when they say they'll leave you a review. Then they get in the car, the day swallows them, and the moment passes. The decompression patient you wanted to check on after their third session never gets the call. The sports-injury athlete who needed a follow-up to see if the home stretches held never hears from you. Between back-to-back appointments and hands that are literally on someone's spine, the after-care phone calls and review asks are the first thing to fall off the table, every single day.
KwickPhone closes that gap without adding anything to your plate. After a visit, it places the follow-up call or text for you: it checks in on how the patient is feeling, answers simple questions from your real office info, and — when the timing is right and the patient sounds happy — it asks for a Google review and sends the direct link so they can leave it in two taps. If someone reports they're still in pain or something feels off, it doesn't bulldoze them with a review request; it flags it and routes that patient back to you or your front desk so a real person handles it. It only says what's true about your practice, and when it's unsure, it hands off.
For a chiropractic office this matters more than for almost any local business, because your reputation is built on patients who got real relief and your growth depends on new patients in pain finding you. A new-patient exam booking often starts with someone reading reviews at 9pm on the couch with a stiff neck. Every honest review from a happy adjustment or decompression patient is the thing that makes the next stranger pick up the phone — and right now most of those reviews are being lost simply because nobody had a free hand to ask.
A new patient came in for an exam and first adjustment for lower-back pain and left visibly relieved. That evening KwickPhone texts to ask how the back is holding up; the patient replies it feels great, so KwickPhone thanks them and sends the review link, and the patient leaves a five-star review describing exactly the relief they felt — the kind of specific review that converts the next searcher.
A decompression patient three sessions in gets a follow-up call, but tells KwickPhone the sciatica flared up again over the weekend. KwickPhone does not ask for a review; it records that the symptoms returned, marks it urgent, and routes the patient straight back to you so you can adjust the plan and call them yourself.
A weekend-warrior athlete you treated for a sports injury misses the follow-up text because they were traveling. KwickPhone, per your settings, sends one gentle reminder a couple days later; the athlete replies the shoulder is back to normal, leaves a review mentioning their sport, and asks about coming in for a maintenance adjustment — which KwickPhone books.
An older patient who isn't comfortable typing gets the check-in by phone instead of text. KwickPhone talks them through how they're feeling, hears that they're doing well, and offers to read out or text the review link; if they'd rather not bother with it, KwickPhone simply thanks them and never nags.
Hands on a patient, you can't grab the phone — and a new-patient call in pain books elsewhere. KwickPhone answers every call for your chiropractic office business — not just review requests & callbacks, but the everyday requests that keep ringing in:
Every call is picked up 24/7 in English, Spanish & Chinese, with no hold music — and each order, booking or quote is written straight into the POS you already run, or KwickPhone’s own built-in POS if you don’t have one. No missed calls, no voicemail, no lost chiropractic office jobs.
No POS yet? KwickPhone can be your POS too — a built-in register, orders & menu in one place. Already on a POS? Orders write straight back into it.