KwickPhone for Caterers · Taking phone orders

Stop Losing Big Catering Orders While You Are Plating the Last Tray

KwickPhone takes the full quote, secures the deposit, and books the job into your POS while you cook.

Taking phone orders for Caterers — KwickPhone answers the phone

You are in the thick of it—plating a hundred covers, checking temperatures, and shouting orders. The phone rings. It’s a potential client asking about a custom menu for a corporate event next month. You can’t answer. You can’t take the deposit. By the time you wipe your hands and pick up the receiver, the lead has moved on to a competitor who was actually available.

With KwickPhone, that phone call is handled instantly. The AI agent speaks from your actual menu and pricing, answers questions about drop-off or full-service options, and even processes the deposit right there on the line. The order lands in your POS, complete with notes and payment, so you never have to transcribe a messy voice memo or chase down a forgotten quote.

How it works

Taking phone orders for Caterers, handled.

Questions
Does the AI know my specific menu items and pricing?
Yes. KwickPhone is trained on your actual menu and pricing sheets. It only speaks from your real information, so it never makes up dishes or gives incorrect quotes.
What happens if the client asks a question the AI can't answer?
If the inquiry is outside its knowledge base or requires a human touch, the AI politely hands off the call to your staff or offers to schedule a callback, ensuring no lead is dropped.
How does the order get into my system?
Once the order is confirmed and the deposit is taken, KwickPhone writes the details directly into your POS. You wake up to a booked job with payment secured, ready for prep.