KwickPhone automatically follows up with customers to request reviews and schedule callbacks, so your reputation grows while you work.
You just finished a tricky compressor repair on a top-load washer. Your hands are covered in grease, you're standing in a cramped laundry room, and your phone buzzes. It’s a customer from last week asking for a follow-up, or maybe you realize you forgot to ask that happy dishwasher client for a Google review. You can’t type, you can’t talk, and if you miss that moment, the feedback vanishes into the ether along with the next job opportunity.
With KwickPhone, the follow-up happens on its own. Once you mark a job complete in your POS, the AI agent steps in to handle the post-service conversation. It politely asks for a review if the job went well, or schedules a diagnostic callback if the issue persists, all without you lifting a tool. You stay focused on the appliance; KwickPhone stays focused on your reputation and retention.