Apps › Lost & Found
KwickPhone Apps · Lost & Found · Operations console

Lost things go home by themselves.

A guest loses keys at the pool. Today that's a shoebox behind the desk and a phone tag nobody returns. With KwickPhone, the AI takes the claim on the phone, the found item is logged with a photo in fifteen seconds, the system matches them and scores it — and the reunion ends with a signature, not a shrug.

Start free — first month on us Read the manual ↓
Lost & Found front desk: recovery KPIs, open claims with scored candidate matches and Reunite buttons, recent found items with photos and Stored badges

The real Front Desk — fifteen found items with photos, two open claims, and the match engine already suggesting reunions with scores. The purple band is training mode: a full practice dataset, no real texts or emails sent.

Screenshots regenerate from the live console — this product ships improvements weekly.

The story venues tell us

Sunday, 4 PM: "I think I left my wallet at your gift shop"

The call comes in while the desk is checking out a tour group. Nobody stops — the AI takes it: brown leather wallet, library card inside, lost near the gift shop yesterday. The claim appears in the console with the caller's number.

It matches the wallet a housekeeper logged that morning — score 100, photo attached. The desk texts the guest; the owner describes the library card and the photo of the dog inside. Proof checks out.

Monday, the guest signs on the desk tablet, or pays $12 and it ships home on the venue's FedEx account. The custody trail — found, stored, matched, verified, returned — wrote itself.
Four ways in · One console

Every lost report and every found item, one queue

📞AI phone intake

Callers file claims with the AI 24/7 — staff numbers get the found-item flow instead. Urgent calls escalate to a human immediately.

🔗Public web page + QR

Your branded /lf page takes claims with photos from any phone. Print the QR at the desk, the gate, the bus.

🖥️Front desk

Staff log finds and claims in the console — camera snap, and AI fills the category, color and description from the photo.

🚶Walk-up

"Did anyone turn in a phone?" — search by anything, show the guest the match, verify, reunite, signature.

The manual · Daily workflows

How your team actually runs it

1

Log a find in fifteen seconds

Tap Log found item, snap a photo — the AI fills category, color and description from the picture; staff just confirm the area. The item gets a storage badge and joins the queue. Every open claim is instantly re-scored against it, and strong matches ping the claimant automatically.

Front Desk tab with Log found item and File lost claim buttons, open claims with scored matches
2

Work the records, not a shoebox

The Records tab is the searchable ledger — found items and claims, filterable by status, category, area and date, paged for venues that log hundreds a month. Every row carries its photo, custody trail and disposition. High-value items are flagged: the console never reads their details back to a caller — the owner proves it, or it stays.

Records tab: filterable, paged ledger of found items with status, category, area and dates
3

Prove the program works

Reports show recovery rate over time, staff leaderboard (who logs the most finds), aging analysis of what's been on the shelf too long, and area × category breakdowns that tell you the pool loses sunglasses and Bus 42 eats umbrellas. The retention sweep runs itself: after your window, unclaimed items surface for donation with the trail preserved.

Reports tab: recovery trend, staff leaderboard, aging report and area-by-category breakdown
4

Configure it once

Settings holds the whole program: your areas, staff phone numbers (they get the found-item flow when they call), retention and claim-expiry windows, the public page text, digest emails, an optional venue mailbox for email intake, and ship-it-home — your FedEx or UPS account plus the fee you charge.

Settings tab: areas, staff numbers, retention windows, public page, email channel and ship-it-home carrier setup

🎓 Starts in training mode — practice a reunion before a guest needs one

New venues open with a full sample dataset: fifteen found items with photos, open claims, live matches. Log, match, reunite, sign — nothing sends a real text or email, and production stays empty until you flip the switch. The sandbox stays forever for training new staff.

Sample items with photos No real texts sent One-tap back to production
The public-good program

Free for parks, schools and transit

Public zones run the same console at no charge — a park district's AI line takes "I lost my kid's backpack at the playground" at 9 PM and the reunion happens the next morning. If you run a public venue, talk to us.

Questions venues ask

How do guests report a lost item?

Four ways, one queue: the AI takes claims on the phone 24/7; the public /lf page with QR takes claims with photos; the front desk logs them; walk-ups get searched on the spot.

Does it match automatically?

Every open claim shows scored candidates by category, color, area and time — and optional AI photo verification compares the claimant's photo against the found item before you release anything.

What stops the wrong person claiming a Rolex?

High-value items are never described back — the owner proves it. Releases capture a signature, and the custody trail (found → stored → verified → returned) is permanent.

Can you ship items home?

Yes — set the fee, plug in your FedEx or UPS account, and ship-it-home handles the rest.

What about stuff nobody claims?

The retention sweep surfaces expired items after your window for donation or disposal, trail preserved.

Languages?

The console and guest-facing flows run in English, Spanish and Chinese.

Every venue loses things. Yours gives them back.

Included on every plan — and the phone line that takes lost-and-found calls also books your appointments, takes your orders, and answers "are you open?" at midnight.

Start free All app manuals